Covid-19 | Ongles Charlesbourg
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Updated: September 23, 2021

Given the latest measures ( Restriction of the number of people admitted to shops ) announced by the Government of Quebec and public health on September 23, 2021. You will find below the answers to questions you may have in connection with this exceptional location and our facilities.

Rest assured that our technicians are committed to the well-being and health of their customers and that we continue to monitor the situation closely and will update this notice if there is any change.

Please refer to the Government of Canada website for the latest information and advice on COVID-19 .

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To let you enjoy our services with confidence, we are launching an industry-leading program based on health and safety protocols from start to finish. Combining existing and new preventative measures, we reinforce the precautions we take to protect you throughout your service, because we put safety first, always.

Appointment

At the door

In service

At the end

Rendez-vous

Appointment

In order to maintain maximum social distance, we encourage our clients to make an appointment in advance.

1 - Click HERE to make the appointment online or call directly at (581) 981-8228

2 - Arrive 5-10 minutes in advance of the appointment.

3 - We recommend that you wear your own mask even if we provide masks in store.

4 - We recommend that you bring your gougoune to use after the pedicure service as we will not provide it in store.

At the door

Questions about the state of health and checking the temperature of customers using an infrared thermometer before the entrance, disinfection of frequently touched surfaces, such as reception counters and self-service kiosks: these are some of the measures put in place for your safety.

1 - As a preventive measure, your temperature will be taken using a non-contact thermometer. We will ask you a few questions about your health prior to your entrance to ensure you are able to enter.

2 - For everyone's safety, our self-service kiosks are cleaned regularly.

3 - For your safety, all customers are required to wear a face cover.

4 - Hand sanitizer dispensers have been placed throughout the store for your use.

5 - All our reception counters are carefully disinfected throughout the service.

6 - All of our employees wear face covers and other optional personal protection items, such as gloves.

À la porte
En service

In service

Continuous cleaning of manicure and pedicure rooms, questions about the state of health for all clients, and mandatory face covering for all employees and clients: our preventive measures are designed for your protection and that of everyone in the area. the shop. Frequently touched surfaces are disinfected with a hospital grade disinfectant before each service. We are implementing several other preventive measures, such as plexiglass between the clients and our staff, the compulsory wearing of face coverings and disinfectant, in order to better protect our clients and our employees.

1 - For your safety, all customers are required to wear a face cover.

2 - All our counters in the manicure and pedicure rooms are cleaned regularly for your protection.

3 - All of our employees wear a face cover, as well as other optional personal protection items, such as gloves, while on duty

4 - We carefully wipe and disinfect each table and each chair, for your health and comfort.

At the end

when you finish the service

1 - Wash your hands after serving with the soap and hot water.

2 - We accept all contactless payments like debit, credit.

À la fin
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